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ClickOM,Sri Lanka's First Order Management System

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Manage Your E-Commerce

Products. Orders. Customers.

Make your work easyGrow up your Business

ClickOM is Sri Lanka’s pioneering E-commerce order management system, tailored to revolutionize online business operations. Designed to manage everything from orders, customers, deliveries, payments, to couriers, ClickOM simplifies your e-commerce journey. With WooCommerce integration, it syncs your website orders in real-time, ensuring seamless operations.

Additional innovative features like SMS notifications, fake customer alerts, and a commission-based reseller module set ClickOM apart. Whether you’re a small business or a large enterprise, ClickOM offers the perfect solution to streamline and grow your online business.

Order Management

Track, manage, and fulfill online orders efficiently with a streamlined dashboard, enhancing order accuracy and speed.

Contact Management

Maintain a complete customer database, improving communication and fostering long-term relationships.

Simplify Your Operations

Empower your business with ClickOM’s powerful tools for managing orders, customers, products, couriers, purchases, and payments.

Product Management

Easily manage product listings, pricing, and inventory, ensuring real-time updates and accurate stock levels.

Courier Management

Assign, track, and manage courier services to ensure timely and smooth deliveries with real-time tracking.

Purchase Management

Simplify purchase orders and supplier management, ensuring efficient stock replenishment and seamless business operations

Payment Management

Securely manage various payment methods, offering a smooth and reliable transaction process for customers.

Why Choose ClickOM?

Discover how ClickOM enhances your e-commerce operations with flexibility, reliability, and unmatched support.

Cloud-Based System

Access and manage your business anytime, anywhere, with ClickOM’s cloud-based platform, ensuring security and scalability.

100% Customizable

Tailor ClickOM to fit your unique business needs, with full customization options to optimize workflows and features.

Best Customer Support

Experience exceptional customer service with dedicated support teams available to help you resolve any issues quickly and efficiently.

Special Features

Real-Time WooCommerce Syncfor Effortless Order Management

ClickOM seamlessly integrates with your WooCommerce website, syncing all your orders in real-time. This powerful feature ensures that every order placed on your WooCommerce store is instantly reflected in the ClickOM system, streamlining order processing and reducing manual data entry.

With real-time synchronization, you can monitor and manage orders, track inventory, and handle customer data more efficiently from one centralized platform. Whether you’re processing a few orders or handling high volumes, ClickOM’s WooCommerce integration keeps your business running smoothly, allowing you to focus on delivering exceptional service to your customers.

Send Order StatusThrough SMS Notifications

ClickOm offers a unique feature that sends instant SMS notifications to customers, keeping them informed of their order status every step of the way until they receive their order in their hands. This feature provides businesses with a powerful tool to improve customer satisfaction by providing real-time updates on the progress of their order.

Customers appreciate this level of transparency and feel more engaged with the business, leading to increased loyalty and repeat business. With ClickOm’s SMS notification feature, businesses can ensure that their customers stay informed and satisfied throughout the order fulfillment process.

Send Order StatusThrough SMS Notifications

ClickOm offers a unique feature that sends instant SMS notifications to customers, keeping them informed of their order status every step of the way until they receive their order in their hands. This feature provides businesses with a powerful tool to improve customer satisfaction by providing real-time updates on the progress of their order.

Customers appreciate this level of transparency and feel more engaged with the business, leading to increased loyalty and repeat business. With ClickOm’s SMS notification feature, businesses can ensure that their customers stay informed and satisfied throughout the order fulfillment process.

Complete Courier ManagementStatus, Payments, and Waybills

ClickOM offers a comprehensive solution for managing courier services, ensuring smooth and efficient delivery operations. With ClickOM’s Courier Management feature, you can easily track courier status in real-time, ensuring full visibility from dispatch to delivery. The system also handles courier payments, simplifying financial transactions with your delivery partners.

Additionally, ClickOM provides seamless waybill management, allowing you to generate, assign, and monitor waybills with ease. This all-in-one feature reduces manual errors, improves delivery accuracy, and keeps your logistics organized, ensuring a hassle-free experience for both businesses and customers.

Fake Customer AlertsStop Returns: Identify Fake Customers Early

ClickOM’s Fake Customer Alerts feature helps you protect your business from fraudulent activities by identifying suspicious customer behavior. This feature allows you to label and categorize customers based on their order history, helping you spot patterns like repeated fake orders or cancellations. By flagging potentially unreliable customers, you can reduce the risk of revenue loss and wasted resources.

ClickOM’s system ensures that you’re always one step ahead, providing you with the data needed to make informed decisions about customer interactions, while maintaining a secure and efficient order management process.

Fake Customer AlertsStop Returns: Identify Fake Customers Early

ClickOM’s Fake Customer Alerts feature helps you protect your business from fraudulent activities by identifying suspicious customer behavior. This feature allows you to label and categorize customers based on their order history, helping you spot patterns like repeated fake orders or cancellations. By flagging potentially unreliable customers, you can reduce the risk of revenue loss and wasted resources.

ClickOM’s system ensures that you’re always one step ahead, providing you with the data needed to make informed decisions about customer interactions, while maintaining a secure and efficient order management process.

Commission-Driven ResellerSystem for Increased Orders

ClickOM’s Reseller Module allows users to add reseller agents to the system, expanding their sales network with ease. Reseller agents can place orders directly into the system, earning a commission for each successful transaction. Both users and reseller agents have full access to track, view, and manage commissions through a transparent dashboard.

This feature empowers businesses to increase sales by leveraging third-party agents while ensuring smooth commission handling and tracking. The reseller module fosters collaboration and trust, helping businesses grow their reach while offering a clear and rewarding system for agents.

Feature Preview

Dashboard

Products

Orders

Couriers

Expenses

Reports

Clients Review

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“ClickOM has revolutionized our order management process. It’s user-friendly and easy to navigate, and the integration with our WooCommerce website is seamless. We’re now able to manage our orders, customers, and deliveries efficiently, allowing us to focus on growing our business. Highly recommend!”

5
Kids Boutique Co
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“We’ve been using ClickOM for several months, which has significantly impacted our business. The SMS notifications feature is a game-changer, keeping our customers informed every step of the way. The courier management feature has also significantly impacted our shipping process, making it easier to manage and track our shipments. We highly recommend ClickOM!”

5
Kaylee Kasa
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“We were struggling with managing our orders and deliveries before we discovered ClickOM. It has streamlined our entire order fulfillment process and provided us with valuable insights through the centralized dashboard. The customer support team has been exceptional in helping us get set up and answering any questions we have had. Highly recommend!”

4.5
Emerella
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