clickom
Next-generation
Order Management
features
Manage Delivery Process Easily
The powerful and flexible order management system is designed to help businesses easily manage their e-commerce operations. On this page, you will discover the key features of ClickOM that make it the ideal solution for managing your orders, customers, deliveries, payments, and couriers. With ClickOM, you can access various features that will streamline your operations, increase efficiency, and improve customer satisfaction. From contact and order management to product management and reports, ClickOM has everything you need to run your e-commerce business smoothly. Let’s dive into the details of ClickOM’s features and see how they can help your business grow.
clickom capabilities
Woo-commerce integration with ClickOM
One of the most powerful features of ClickOM is its seamless integration with WooCommerce – the world’s most popular e-commerce platform. With this integration, businesses can easily sync their WooCommerce orders in real time with the ClickOM system, ensuring that all orders are managed efficiently and accurately.
The integration process is simple and straightforward. Once connected, ClickOM will automatically sync all WooCommerce orders, customer information, and payment details to the ClickOM system, giving businesses full visibility and control over their orders.
This integration eliminates the need for businesses to manually enter data from WooCommerce orders into ClickOM, saving time and reducing the risk of errors. With real-time synchronization, businesses can process orders more quickly, reduce order processing times, and provide customers with up-to-date information about their orders.
Main features
Everything it needs to have in an order management system
ClickOM is a powerful and flexible order management system designed to help businesses manage their e-commerce operations with ease. The platform is built and designed to run on any device, giving users the flexibility to manage their operations from anywhere.
Contact Management
With ClickOM, businesses can manage their customer information, including contact details, order history, and payment information. This feature makes it easy for businesses to keep track of their customers and provide them with personalized service.
Product Management
ClickOM offers businesses a product management feature to manage their inventory levels, set alerts for low stock, and receive notifications when inventory levels are running low. This feature helps businesses avoid stockouts and ensure that they can fulfill customer orders in a timely manner
Courier Management
ClickOM includes a comprehensive courier management feature that allows businesses to manage courier status, payments, and waybill management. The platform also includes waybill templates of leading courier services, allowing businesses to print waybills directly from the system.
Purchase Management
With ClickOM’s purchase management feature, businesses can manage their purchases, suppliers, and payments. This feature allows businesses to keep track of their purchases and ensure that they are receiving the best possible prices from their suppliers.
Order Management
ClickOM offers businesses a complete order management solution. From order tracking and payment processing to SMS notifications to customers, businesses can manage their entire order fulfillment process within the platform.
Expenses Management
With ClickOM’s expenses management feature, businesses can manage their expenses, including employee expenses, travel expenses, and other business-related expenses. This feature helps businesses keep track of their expenses and ensure that they are staying within their budget.
User Management
ClickOM offers businesses a user management feature that allows them to manage their users, including employees and customers. This feature gives businesses complete control over who has access to the platform and what they can do.
Accounts Management
ClickOM includes an account management feature that allows businesses to manage their finances, including invoicing, payments, and expenses. This feature makes it easy for businesses to keep track of their financials and ensure that they are staying within their budget.
Reports
lickOM provides businesses with access to key reports, including sales reports, customer reports, and inventory reports. These reports help businesses gain valuable insights into their operations, allowing them to make informed decisions and grow their business.
faq
The most common questions
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What is order management?
Order management refers to the process of receiving, tracking and fulfilling customer orders. The order management process begins when an order is placed and ends when the customer receives their package.
When scaling your business, it’s important to automate and streamline this process — otherwise, you’ll eventually be overwhelmed by the sheer number of orders coming in.
What is ClickOM?
ClickOM is an order management system designed for e-commerce businesses. It offers a range of features to manage orders, customers, deliveries, payments, and couriers, providing businesses with an all-in-one solution to streamline their operations.
Can ClickOM integrate with my existing e-commerce platform?
Yes, ClickOM can integrate with the popular e-commerce platform, WooCommerce. This integration allows businesses to sync their orders in real time with ClickOM and manage their entire order fulfilment process within the platform.
Can I send SMS notifications to my customers through ClickOM?
Yes, ClickOM offers a feature that sends SMS notifications to customers, keeping them informed of their order status every step of the way until they receive their order in their hands.
Does ClickOM offer courier management features?
Yes, ClickOM includes a courier management feature that allows businesses to manage courier status, payments, and waybill management. Additionally, ClickOM offers waybill templates of leading courier services in Sri Lanka, allowing businesses to print waybills directly from the system.
Is ClickOM user-friendly?
Yes, ClickOM is designed to be user-friendly and easy to navigate. The platform offers a simple and intuitive interface, allowing businesses to manage their operations with ease.
Does ClickOM offer customer support?
Yes, ClickOM offers customer support through multiple channels, including email, phone, and live chat. Additionally, the platform includes a comprehensive knowledge base, providing users with the resources they need to use the system effectively.
